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1. Why are your prices so low?
We are selling authentic clothes but we get them for a discount as they are usually older collections and stock surplus, plus we minimize spending as much as we can.
2. What are your shipping details?
Shipping typically takes up to 12 days. We offer free shipping on all orders over £150. For orders below this threshold, shipping costs will be calculated at checkout based on your location.
3. Are your products authentic?
Yes, all our clothes are 100% authentic. We pride ourselves on offering genuine brand-name clothing at competitive prices.
4. What is your return policy?
No returns are allowed. We recommend checking our detailed size guides before purchasing to ensure the best fit.
5. Do you offer size guides for your products?
Yes, each product listing includes a detailed size chart. If you're between sizes or have specific questions about fit, please contact our customer service team before placing your order.
6. Which brands do you carry?
Urban Sartoria offers a curated selection of premium and designer brands. Our inventory regularly changes based on available stock, so we recommend checking our website frequently or signing up for our newsletter to stay updated on new arrivals.
7. Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times may vary depending on customs processing and local delivery services. All applicable duties and taxes are the responsibility of the customer.
8. How can I track my order?
New Collection
The Ultimate Luxury Vibe
We are glad to introduce you the latest summer collection with a large variety of high quality garments, to use in your day to day outfits.
